**Refund & Cancellation Policy**
**SeeYahBye Rentals**
**1. Policy Overview**
All reservations made through our website, the Guesty platform, or any affiliated booking channels that are processed via GuestyPay are subject to this Refund & Cancellation Policy. This policy is integrated into and governed by our Terms & Conditions. In the case of any discrepancies between this policy and the specific booking terms of the platform, the cancellation policy in effect at the time of booking will prevail.
**2. Cancellation & Refund Eligibility**
**Full Refund (30+ Days Before Check-In):**
Cancellations made 30 days or more before check-in qualify for a full refund, excluding any non-refundable service, processing, or booking fees that were disclosed during checkout.
**Partial or No Refund (Within 14 Days):**
Cancellations made within 14 days of check-in may result in a partial refund or no refund at all, contingent upon successful rebooking, incurred costs, and the circumstances surrounding the reservation.
**No-Shows:**
Failure to arrive without prior cancellation will result in no refund.
**Early Departures:**
No refunds will be issued for early departures once the reservation has commenced.
**3. Refund Requests**
To initiate a refund request, guests must submit their inquiries in writing through Guesty or by emailing info@seeyahbye.com, including all relevant reservation details.
**4. Refund Processing**
Approved refunds will be processed within 5–10 business days and will be issued exclusively to the original payment method used via GuestyPay. Chargebacks or payment disputes filed outside of this policy may be contested based on the reservation terms agreed upon during booking.
**5. Damages & Deductions**
Refunds may be reduced or denied if property damage, missing items, excessive cleaning, or violations of house rules are determined. Guests authorize charges through GuestyPay for any damages that exceed the security deposit.
**6. Extenuating Circumstances**
Any situations falling under extenuating circumstances will be addressed per Guesty’s Extenuating Circumstances Policy and the applicable rules of the booking channel.
**7. Policy Updates**
