Privacy & Cookie use policy
SeeYahBye Rentals
1. Introduction
Welcome to SeeYahBye Rentals (“Company,” “we,” “us,” or “our”). This Privacy & Cookie Policy explains how we collect, use, disclose, and protect personal information when you access our website, make a reservation, or use our booking services through Guesty or GuestyPay (the “Service”).
Providing personal information is voluntary; however, certain information is required to use the Service and complete reservations. By using the Service, you consent to the practices described in this Policy.
We act as a data controller with respect to personal data collected through the Service.
2. Information We Collect
We may collect the following categories of information:
a. Personal & Contact Information
- Name
- Email address
- Phone number
- Mailing address
b. Booking & Account Information
- Reservation details
- Property and stay information
- Customer service communications
c. Payment Information
Payment details are collected and processed securely by GuestyPay and its payment partners. SeeYahBye Rentals does not store full credit or debit card numbers.
d. Technical & Usage Data
- IP address
- Browser type and device information
- Cookies and similar tracking technologies
3. How We Use Information
Personal information may be used to:
- Process reservations and payments
- Communicate with guests and respond to requests
- Enforce our Terms & Conditions and Refund & Cancellation Policy
- Improve website functionality and user experience
- Detect fraud, security issues, or policy violations
- Conduct analytics, research, and service improvements
- Comply with legal, regulatory, and law-enforcement obligations
4. Sharing & Disclosure of Information
We may share information with trusted third parties only as necessary to operate the Service, including:
- Guesty and GuestyPay
- Booking platforms such as Airbnb or Vrbo
- Payment processors, hosting providers, analytics providers
- Legal or regulatory authorities when required by law
We do not sell personal information.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Improve performance and user experience
- Analyze site usage and traffic
- Detect and prevent fraud or security threats
You may block or delete cookies through your browser settings; however, doing so may affect site functionality.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Data may be deleted without notice once no longer required.
7. Your Rights (GDPR & CCPA)
a. Your Rights Include:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of personal data (subject to legal requirements)
- Withdraw consent for certain processing activities
- Request data portability where applicable
- Object to processing based on legitimate interests or direct marketing
b. California Residents (CCPA)
California residents have the right to:
- Know what personal information is collected and why
- Request deletion of non-essential personal data
- Not be discriminated against for exercising privacy rights
We do not sell personal information.
8. Children’s Privacy
The Service is intended for individuals 16 years of age or older. We do not knowingly collect personal information from children under 16.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can be guaranteed to be completely secure.
10. Policy Updates
This Policy may be updated from time to time. The most current version will always be available on our website. Continued use of the Service after changes are posted constitutes acceptance of the updated Policy.
11. Contact Information
For questions about this Privacy & Cookie Policy or your personal data, contact:
SeeYahBye Rentals
info@seeyahbye.com